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Commercial operations

Where data, intelligence, and execution work in sync - at your pace, in your ecosystem.

How we help

As therapies grow more complex and change accelerates, we help you bring order to data, close gaps, align systems and teams, and deliver insights every stakeholder can trust and act on.

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Build a reliable data foundation

  • HCP data strategy and management
  • Master data management
  • Entity resolution and business rules
  • CRM and field enablement

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Align with clear plans and metrics

  • Precision incentive compensation
  • Territory alignment and roster management
  • Pull-through and field engagement planning
  • Real-time field visibility and transparency

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Equip teams with trusted insights

  • Performance and effectiveness
  • Reporting and insights
  • Integrated KPIs across stakeholders
  • Self-serve and automated reporting tools

Strategy

Data and Analytics

Technology

Execution

The Beghou Arc Platform

The modern commercialization platform - configurable to your situation, grounded in data excellence and life sciences best practices.

Start with your need. Connect to anything. Evolve on your terms.

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What it looks like in action

We drive commercialization that works. How we do that always depends on you, your patients, and your business, but these are a few of our use cases.

HCP data strategy and management

Accurate, actionable HCP data empowers more effective field execution, targeting and engagement. We help you move beyond static lists toward dynamic HCP data strategies that adapt with your market, brand priorities, and commercial goals.

  • Integration of structured and unstructured data
  • GenAI-assisted insight generation
  • CRM and field force workflows that capture highly nuanced treatment and decision points

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Data management

Data works best when it’s seamless, not stitched together. We combine our domain expertise, innovative technologies, and AI accelerators to help you eliminate operational friction in data.

  • End-to-end data strategy and roadmap design
  • Data warehouse implementation and optimization
  • Master data management (MDM)
  • Data hygiene and harmonization for advanced analytics and AI readiness

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Incentive compensation

We build precision and flexibility into every stage of your IC process, making it work for the realities of your therapy and disease areas. Whether you’re planning for launch or optimizing a mature program, we help drive motivation in your field force without compromising ROI.

  • Strategic IC design rooted in data for your specific therapy and disease area
  • Goal setting, alignment, and administration
  • Real-time tracking and payout reporting
  • Integration with sales data and performance metrics

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Commercial operations reporting and insights

We deliver field and executive reporting solutions for commercial operations, analytics and sales leaders - integrating enterprise data and collaborating across functions to provide a complete, trusted view of performance.

  • Front- and back-end reporting design, development, and management
  • Role-based dashboards and KPI frameworks
  • Integration with omnichannel, market access, and patient data sources
  • Enterprise reporting that scales across teams and systems
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Performance and effectiveness 

We help you make smarter, faster decisions with robust, connected analytics tailored to your brand, market, and customer realities. We build and configure tools and integrations, from launch to lifecycle management, to scale with you.

  • KPI design and business intelligence (BI) dashboards
  • Custom analytics frameworks aligned to strategic objectives
  • Launch analytics, brand tracking, and performance insights
  • Integration of claims, CRM, and market data for a single source of truth and stronger insight generation

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CRM and field enablement

We help you get more from your CRM and channel that value to your field force. We’ll configure systems and workflows that support agile, informed customer engagement and simplify day-to-day execution.

  • Integrated CRM and field workflows
  • Next-best-action guidance at the point of engagement
  • Streamlined execution tools for daily use

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Our approach

Every company’s commercial journey is different. Whether you’re preparing for launch or fine-tuning global operations, we tailor our solutions to meet your goals, match your pace, and support your success.

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Data excellence-first approach

When data is clean, connected, and reliable, you stop firefighting and teams stop second-guessing. 

With 30+ years in complex, data-intensive markets, we embed rigor behind the scenes so your teams spend less time reconciling reports and more time driving results.

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Platform that fits your journey and ecosystem

Plan, manage, and measure commercial activities in one place, built on a powerful, connected data backbone.

Choose only what you need - best-in-class modules that integrates with your systems and scalable as your business evolves.

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AI that earns trust and fuels action

We embed explainable AI into your commercial engine, not as a side project, but as a smarter way to work.

Our models are tailored to your disease state, validated in real workflows, and trusted by the field.

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Accountability through last-mile execution

We treat your team and priorities like our own, bringing consistency, care, and ownership to every project.

You get high-touch, senior experts who bridge strategy and execution, and stay in the trenches to pull through with field, data, operations, and reporting teams.

Meet our team

When you team up with Beghou on commercial operations, you’ll work directly with one of our expert Partners. Each one has years of experience and deep knowledge of the area, so you’re in good hands for the long run.

Melissa McDevitt

Melissa McDevitt

Partner

Abhigya Jain

Abhigya Jain

Partner

Jason Stephani

Jason Stephani

Partner

Resources and insights

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The keys to building AI-enabled commercial operations

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Operating without a commercial blueprint: empowering the field for niche therapy launches

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The 5Ps of advanced HCP targeting

Pressure test your
HCP data strategy

Whether you’re building from scratch or optimizing what you have, we can assess your data stack and map a clear path to stronger targeting and performance.